Privacy Policy

This Privacy Policy describes how UltraGuard ("we", "our", "ultraguard.net") handles information when you use our website, customer portal, and related plugin services.

1. Information We Collect

1.1 Information You Provide

When you register for an account, contact support, join the affiliate program, or request billing help, we may collect your name, email address, and the details you submit to us.

1.2 Billing Information

Payments may be processed through third-party providers such as PayU or PayPal. We do not store raw card, UPI, or banking credentials on our servers.

1.3 Plugin and Site Registration Data

UltraGuard may store account, license, site URL, activation, and message-delivery related metadata required to operate subscriptions, delivery policies, and support workflows.

1.4 Website Usage Data

We may collect standard server and analytics-style data needed to operate the site, secure the service, and improve the product experience.

2. How We Use Your Information

• To create and manage your UltraGuard account
• To process subscriptions, renewals, and payment receipts
• To deliver license state, updates, payloads, and service messages
• To respond to support requests and partner enquiries
• To operate affiliate attribution, payout, and partner communications

3. Data We Try Not To Over-Collect

UltraGuard should avoid collecting more than it needs for account operations, licensing, delivery, and support. Sensitive site data should remain limited to what is required for the service to function.

4. Data Sharing

We do not sell personal information. Data may be shared with service providers only where needed to run payments, email delivery, hosting, support, or legal compliance.

5. Data Security

We use reasonable technical and organizational controls to protect account and service data. No internet service can guarantee absolute security, but protecting customer trust is part of the product design.

6. Cookies

We may use essential cookies for account sessions and portal functionality. Disabling them may prevent sign-in or customer dashboard access.

7. Your Rights

You may request access, correction, or deletion of the personal information we hold about you, subject to legal and operational requirements.

8. Data Retention

We retain information for as long as it is needed to provide the service, comply with legal obligations, resolve disputes, and support legitimate business records such as subscriptions and payouts.

9. Changes to This Policy

We may update this policy from time to time. Material changes may be communicated through the site, the account portal, or other service messaging channels.

10. Contact

Privacy questions: support@ultraguard.net